Shipping Policy

We only do Shipping in NSW

Metro Sydney Area:

All orders in the Sydney Metro area will be sent for a flat rate of $15.

10 kg maximum per order. excluding ceiling fans and heaters in bathrooms.

Metro Areas of NSW :

For all orders in NSW, flat-rate delivery of $19.90 is offered. 10 kg maximum per order. excluding ceiling fans and heaters in bathrooms.

Rural and remote places of NSW:

All orders in the rural and remote areas of NSW will be shipped for a flat rate of $25 - 5 kg maximum per order. excluding ceiling fans and heaters in bathrooms.

Time for Handling & Dispatch:

We made every effort to maintain as many stocks as we could. Unfortunately, we are unable to maintain all of the models from all Australian providers. In essence, none of the Australian shops are able to do this. Before being sent to clients, some of the things may need to travel from the warehouse of the suppliers.

If an item is out of stock across all of Australia and we can't ship the order within a few days, we'll let the client know and provide them an ETA for the next shipment so they can decide what to do. If an item is out of stock and the client decides not to wait, we will give a refund right away, no questions asked.

If we are unable to fulfil the order, we will get in touch with the customer, usually within a half-hour of the order being placed, within business hours. We'll do our best to acknowledge customers as quickly as we can.

To deliver the items to you, we make use of a number of carriers, each of which has a different delivery time estimate. As a result, the carrier and your location will determine how long it takes for the items to get to you after they leave our warehouse. The typical turnaround time is 3 to 10 business days.

In the extremely uncommon event that your order is delayed, we will get in touch with you right away to let you know an expected lead time.